Events

All ticket orders are subject to a fixed handling/booking fee. The handling/booking fee applies per order, not per ticket, and is displayed at checkout.

Terms and conditions (ticket orders)

 

Ordered an item? 

We are working hard to get all items prepared – they will be delivered by Christmas. If you are still worried about the item being delivered please email clemente@5times.co.uk for an update and tracking.

If you ordered an item online and it’s not arrived, please email clemente@5times.co.uk and we will track the item for you.

If you ordered an item at an event please allow 30 days, if it was a personalised item, this may take longer.

If you have anything else outstanding please email – Carlclemente@5times.co.uk