You can use any of the details below to contact us – but please read our FAQ (Frequently Asked Questions) guide first as we may have already answered your question there!
We get hundreds of enquiries a day, literally, but we are a very small team and the volume can be overwhelming at times. We try to respond to everyone in a timely manner but this sometimes is just not possible, especially by email. Due to the volume of messages we get, if your question is already answered in our FAQ it may not get a direct reply!
If you are sure your question isn’t answered in the FAQ (including tickets that haven’t arrived, requests for refunds or queries about what time a show starts) please contact us via private message on social media using the buttons below, or by email using the form below.
We strongly recommend you contact us via social media using either of the options above, Twitter or Facebook. It can take us 14 days or more for an email reply due to the massive volume of emails we receive.
If social media is not an option for you then please use the following form. We ask that you make sure you fill everything in – especially if you are chasing your tickets – and supply us with as much information as possible. The more information you give us the less time you’ll have to wait for an answer.
We do appreciate your patience!
5Times Events Limited,
1 HANOVER STREET
LIVERPOOL L1 3DW
Registered office address:
92 London Road,