You can use the form below to contact us – but please read our FAQ (Frequently Asked Questions) guide first as we may have already answered your question there:
We get hundreds of emails a day, literally, but we are a very small team and the volume can be overwhelming at times. We try to respond to everyone and we aim to do this within a few working days but sometimes it can take us longer, particularly when we have tours underway. Due to the volume of messages we get, if your question is already answered in our FAQ it may not get a direct reply!
Please make sure you read the FAQ first – half of the emails we get could be answered by just reading that!
If you are sure your question isn’t answered in the FAQ (including tickets that haven’t arrived, requests for refunds or queries about what time a show starts) please use the form below. Please make sure you fill everything in – especially if you are chasing your tickets – and supply us with as much information as possible. The more information you give us the less you’ll have to wait for an answer.
Please don’t send multiple messages on the same topic unless you’re adding some extra information to help us answer it – we’ll not get to your question any faster if you email us the same question and the same info six times – in fact, it might end up being filtered out as spam!
We do appreciate your patience!
5Times Events Limited,
20 Ashfield Road,
Registered office address:
92 London Road,
Please use the above form to email us as this will be then routed to the correct person. In the event of any problems with the form, you can also contact us on contact [at] 5times.co.uk or robin [at] 5times.co.uk.